State Farm® Insurance Agent Jeri McKinley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lawrence Luckom
November 14, 2024
5
out of
5
rating by Lawrence Luckom
"Very helpful, efficient, and professional insurance agents. I definitely recommend them."
We responded:
"Lawrence, thank you for your kind words! I'm glad you found our team helpful, efficient, and professional. We truly appreciate your recommendation. If you ever need further assistance, don't hesitate to reach out. - Jeri McKinley - State Farm Insurance Agent, Houston, TX"
Nicholas d'Amato
November 13, 2024
5
out of
5
rating by Nicholas d'Amato
"Patrick is very professional and provided a great education with what coverages I have and how they work."
We responded:
"Nicholas, thank you for your wonderful review! I'm glad to hear that Patrick provided you with a professional experience and clear explanations of your coverages. We're grateful to have him on our State Farm Houston team. If you have any more questions or need further assistance, don't hesitate to reach out. - Jeri McKinley - State Farm Insurance Agent, Houston, TX"
Brian Richard
October 29, 2024
1
out of
5
rating by Brian Richard
"Worst agent I have had in 30 years of needing insurance products. They are not “agents” at all. Can only sell you product. Once you have a claim - you are on your own and they are zero help. Horrible experience(s) after Houston’s May Derecho and July’s hurricane Beryl. They are only capable of transferring you to an endless, never ending downward spiral of automated circular State Farm phone system hell. If you want your agent to be there for you (like the commercial - ha!) then this agent (nor State Farm) should be your choice."
We responded:
"Hi Brian, we're sorry to hear you've had a frustrating experience. Our office has been actively working on your behalf and made numerous calls to the claims team to ensure they had all the details to reach out to you directly. While we assist in communicating information to claims, claim handling itself is managed by a separate department. We’ll continue advocating for you and aim to make the process as smooth as possible moving forward. Thank you for your feedback; it helps us keep working to improve our service. - Jeri McKinley - State Farm Insurance Agent, Houston, TX"
maria
October 26, 2024
5
out of
5
rating by maria
"Maria Goodwin assisted me with my car insurance needs and I'm so thankful for her great attitude, helpfulness and patience with me. She listened to my concerns and worked with me from beginning to end. Thank you Maria, for your excellent service!!"
We responded:
"Maria, thank you for your wonderful review! I'm glad to hear that Maria was able to assist you with your auto insurance needs. Her great attitude, helpfulness, and patience are qualities we truly value in our team. It's fantastic that she could address your concerns and support you throughout the process. We appreciate your feedback and look forward to assisting you with any future needs. - Jeri McKinley - State Farm Insurance Agent, Houston, TX"
Gary Yokie
October 8, 2024
5
out of
5
rating by Gary Yokie
"Took care of my concerns quickly. Concluded business in a warm, friendly manner."
We responded:
"Gary, thank you for your wonderful review! I'm glad we could address your concerns quickly and provide a warm, friendly experience. If you need any further assistance, don't hesitate to reach out. - Jeri McKinley - State Farm Insurance Agent, Houston, TX"
LAURA URESTI
September 12, 2024
1
out of
5
rating by LAURA URESTI
"Very Bad Service, Once Ms Thalia was gone, everyone else provides bad service, either no experience with insurance, or they just trying to make profit, instead of providing benefits, when ask another employee front desk Spanish lady , about how I want it to add my newest car, she did what she want it, and her only question was do you have life insurance, something totally, different of the service I was requesting. No I will not be back to this Agent."
We responded:
"We appreciate your feedback and are genuinely sorry to hear about your recent experience. Our goal is to provide exceptional service to every customer, so we are sorry that we fell short of your expectations. If there's anything else you would like to share with us, please don't hesitate to get in touch directly."
Sarah Wilson
August 22, 2024
5
out of
5
rating by Sarah Wilson
"Loved working with Katie on my quotes. Super knowledgeable and helpful. Highly recommend this office!"
We responded:
"Sarah, thank you for your kind words! I'm glad Katie could assist you with your quotes. We appreciate your recommendation and look forward to helping you with any future needs. - Jeri McKinley - State Farm Insurance Agent, Houston, TX"
Miguel Navarro
August 21, 2024
1
out of
5
rating by Miguel Navarro
"Do not get a policy with them, especially with Maria worst customer service ever."
Devin Boyarko
August 17, 2024
5
out of
5
rating by Devin Boyarko
"Awesome service. Quick phone call. Able to get claim filed with no hassle."
We responded:
"Hey Devin, Thanks for the awesome review! I'm glad we could help you file your claim quickly and without any hassle. If you need anything else, feel free to reach out. - Jeri McKinley - State Farm Insurance Agent, Houston, TX"
Eunice Dabney
May 23, 2024
5
out of
5
rating by Eunice Dabney
"Very friendly and helpful staff. Excellent customer service. I am very pleased."
Matt Semancik
April 15, 2024
5
out of
5
rating by Matt Semancik
"Katie worked with me for my move to Texas and she was beyond helpful, excellent, and fun to work with. I look forward to continuing my relationship with them for my insurance going forward! Thanks so much for working me with to get changed over from California!"
We responded:
"Matt, thank you for your kind words and shoutout to Katie! We're dedicated to providing excellent and helpful service to our clients, no matter where they're moving from. We're glad Katie made your transition to Texas smooth, and we look forward to continuing to serve you for all your insurance needs. - Jeri McKinley - State Farm Insurance Agent, Houston, TX"
Stephanie Cervantes
March 13, 2024
5
out of
5
rating by Stephanie Cervantes
"I have been with Jeri McKinley and her staff for … I don’t know how many years!! But the service and attention I get from them is unmatched! Jami recently has been so helpful with some recent, unforeseen issues at hand. She has made the process so much less daunting and rather fun! I appreciate yall!"
We responded:
"It is always a joy working with you, Stephanie! We love seeing reviews like this. Jami always puts our customers first and we are glad she has been able to assist you with your insurance needs. Feel free to contact our Houston State Farm office anytime."
maria johnson
February 6, 2024
5
out of
5
rating by maria johnson
"Jami and all the representatives at this office are helpful and friendly. I interact with Jami mostly and she’s very patient with explaining everything i didnt understand and she helped resolves it. Jami really listens to me and to my concerns and she goes above and beyond to give me the answer I need. If she doesn’t know something right away, she will let me know that and will contact me soon as she gets an answer. Jami is friendly and respectable/professional as well👍🏼"
We responded:
"Maria, thank you so much for your kind words and positive feedback about Jami and our team at the office. We truly appreciate your recognition of our efforts to provide excellent service and support to our customers. Jami is indeed a valuable member of our team, and we're delighted to hear that she has been patient, attentive, and helpful in addressing your concerns and providing you with the information you need. Customer satisfaction is our top priority, and we're committed to going above and beyond to ensure that all of our customers feel valued and supported."
Leo D
February 3, 2024
5
out of
5
rating by Leo D
"Keily was a pleasure to work with. My recent insurance had gone through the roof. She was able to get my car insurance back to reasonable prices. Highly recommend."
We responded:
"Thank you for your feedback, Leo! Kelly always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
Alan Campos
February 3, 2024
5
out of
5
rating by Alan Campos
"Keily was super helpful and great to work with! Highly recommend!"
We responded:
"Alan, thank you for the shoutout for Kelly! Our office loves being your good neighbor."
Rey R
January 25, 2024
5
out of
5
rating by Rey R
"DANIEL MOLINA! Amazing guy! I was at work and needed to switch my trucks insurance in a hurry. Because I was paying too much! I called for a quote and this guy made it a breeze! In just Within a couple minutes he had me switched, I went from paying $605 a month, to only paying $252 for 2 vehicles for full coverage! I really Appreciate him & his welcoming attitude & Definitely Will be sending people his way!"
We responded:
"Hello, Rey! We're so happy to receive your shoutout for Daniel, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your auto insurance needs means the world to us. We are so happy to have you as part of our State Farm family in Houston, TX!"
Ryan Galbierz
January 23, 2024
5
out of
5
rating by Ryan Galbierz
"Katie was super helpful with transferring my car insurance when I moved to Texas. She also helped me with my renters and life insurance. I would totally recommend Jeri McKinley State Farm office to anyone looking for insurance!"
We responded:
"Ryan, we love seeing reviews like this! It is a top priority in our Houston State Farm office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Pen Morrison
January 11, 2024
5
out of
5
rating by Pen Morrison
"My agent made quick work of adding a car to our lineup, and found us some better pricing with higher deductibles, now we just have to drive safer! Couldn't be happier with State Farm and our agents!"
We responded:
"Pen, we are thrilled to hear that you gave us a five-star rating! Your trust in us to handle your car insurance needs is sincerely appreciated! Thank you for choosing Jeri McKinley State Farm in Houston, TX."
Shane Yelverton
January 10, 2024
5
out of
5
rating by Shane Yelverton
"Jami was so patient and helpful. I highly recommend Jeri McKinley office to everyone."
We responded:
"Shane, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family in Houston, TX!"
Rob Carty
January 8, 2024
5
out of
5
rating by Rob Carty
"Been there when I needed them, willing to help me with my account & policy. Highly recommend them!!"
We responded:
"We love seeing reviews like this, Bob! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Arturo Morales
January 5, 2024
5
out of
5
rating by Arturo Morales
"My experience at this agency has been amazing. They are so easy to work with, I have been in communication with Daniel and couldn’t be happier."
We responded:
"Thanks for the kind words, Arturo! We’re happy to hear Daniel was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Thalia Cruz
January 5, 2024
5
out of
5
rating by Thalia Cruz
"Wonderful agency to work with! Keily is who i highly recommend to speak with for your insurance needs! Exceptional customer service!"
We responded:
"Hi Thalia! Thank you for the amazing review. Keily is a great asset to our agency and we are so glad to hear that she provided wonderful service."
Pablo Elizondo
January 5, 2024
5
out of
5
rating by Pablo Elizondo
"Keily is fantastic! Always gets back with me to answer all of my questions! Great service!"
We responded:
"Pablo, thank you for taking the time out of your day to leave us a review! We love hearing about how Keily provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Len Bryan
December 20, 2023
5
out of
5
rating by Len Bryan
"I had a terrific experience getting insurance set up for my newly formed company - the whole process only took a few days, a couple of emails, and 2 quick phone calls. Great rates and professional assistance!"
We responded:
"Len, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Cassandra Brown
December 14, 2023
5
out of
5
rating by Cassandra Brown
"James Ewr was very patient and understanding. It’s people like him that make you feel comfortable enough to ask questions or even if you have concerns."
We responded:
"Cassandra, thank you for your kind comments! It means a lot to our State Farm team here in Houston. We appreciate your trust in us to take care of your insurance policies. James cares a lot about our customers."