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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Allen Harp

May 24, 2023

5  out of  5 rating by Allen Harp
"Jeri's and her office assistants are outstanding! They are quick to respond and provide excellent support. I specifically have worked with James this time, and he has assisted me with quotes and multiple adjustments in a very timely manner to get my insurance needs met."

Tina Strauss

May 22, 2023

5  out of  5 rating by Tina Strauss
"This office is amazing, full of truth, integrity and customer friendly. Jeri, James, Jaime and the whole office is amazing in answering all questions with honesty."

Stephen A

May 5, 2023

5  out of  5 rating by Stephen A
"Fast quote, and detailed explanation of the policy. Took time to answer everyone of questions and broke down the cost and billing. Great experience."

Karen Ledet

March 3, 2023

2  out of  5 rating by Karen Ledet
"Could never get my insurance cards when it was renewal time. I had to keep calling for them. Just got fed up and pices increased every renewal"

Joseph Emanuel

February 13, 2023

5  out of  5 rating by Joseph Emanuel
"Was with another national carrier and for some reason my premium shot up without any notice. James at the office was able to get me a home and auto bundle less what I was paying before all in under 20 minutes on the phone. I understand why my parents were with State Farm since the 1970's."

Khaled Bakkar

February 8, 2023

5  out of  5 rating by Khaled Bakkar
"James found us great coverage for an excellent price. Glad to have worked with you."

Patricia Krikes

January 9, 2023

5  out of  5 rating by Patricia Krikes
"I was so pleased that working with James Ehmer in the State Farm office of Jeri McKinley was so easy. James was knowledgeable, helpful and completely professional in helping me obtain the necessary coverage I needed. I would highly recommend this Houston office for your insurance needs!"

Danielle Detgen

December 29, 2022

5  out of  5 rating by Danielle Detgen
"Extremely friendly and helpful!"

Anne Rodgers

December 28, 2022

5  out of  5 rating by Anne Rodgers
"James Ehmer did a great job getting my policy for a new home in place in record time over the holidays. Very much appreciated."

Stacy Williams

December 16, 2022

5  out of  5 rating by Stacy Williams
"Great service, quick answers to questions. Would highly recommend in this competitive insurance market. I've sent co-workers/friends to them and they've gotten them lower pricing than other insurers."

Emily Doolen

December 14, 2022

5  out of  5 rating by Emily Doolen
"James was able to save me thousands and it was a very simple process. Thank you so much!!!!"

Jefferson Chan

December 14, 2022

5  out of  5 rating by Jefferson Chan
"Worked with James in shopping a new rate and switching over from a different provider. James was efficient and respected my time which was the biggest factor in my experience. Friendly but kept what we were trying to complete as his main objective. Got everything I needed done in 2 days and minimal time on the phone. Thanks again!"


December 2, 2022

5  out of  5 rating by AsterSpace01
"I worked with James Ehmer. He was very polite and professional and helped me get everything sorted for a new auto insurance policy and even got an effective date closer than what I thought I could get. Overall a very pleasant experience."

Jorge Perez

November 24, 2022

5  out of  5 rating by Jorge Perez
"After many trials and errors searching for a new insurance policy I've contacted James Ehmer to provide a quote for me. James went above and beyond helping me today with his understanding, wisdom and patience he was able to talk me into my first 6 month policy. As a new policy owner I'll sure feel alot safer on the road. Thanks to James Ehmer."

Walking in Victory

November 4, 2022

5  out of  5 rating by Walking in Victory
"My State Farm agent Jeri McKinley is awesome!! Everyone I work with are super accommodating, always looking to help me with ways to save on car and rental and now life insurance. Jami is a gem and provides “next level” customer service. Joined more than 10 years with State Farm and have never looked back."

Manuel Olmos

November 1, 2022

5  out of  5 rating by Manuel Olmos
"Always Amazing Customer Cervice"

Nestor Daboin

October 17, 2022

1  out of  5 rating by Nestor Daboin
"Moved from AAA, where I was paying around $180 a month, to Statefarm. Because of their incompetence and failure to properly train their employees, I’m paying almost $400 a month…great job guys!"

Isabel Martinez

October 17, 2022

1  out of  5 rating by Isabel Martinez
"The agent, James, is incompetent and has made guarantees to resolve issues that are not being followed through on. He advised that a billing issue was going to be cleared up but we later learned this was a “training issue” and that he did not understand. Rather than accommodate us due to his mistake, we are expected to pay the charges he told us would be credited."

Margaret F Humphreys

October 14, 2022

5  out of  5 rating by Margaret F Humphreys
"We have been with Jeri and her team for over 10 years. They are always helpful, responsive, and understand. Recently, we have worked with Jami who is great at answering out of the box questions."

Shannon Hunt

October 8, 2022

5  out of  5 rating by Shannon Hunt
"James was absolutely wonderful to work with! He helped explain every detail to me and made time to talk to me even outside of business hours. Would definitely recommend working with him! Couldn’t have asked for a better experience."

Shane Yelverton

September 27, 2022

5  out of  5 rating by Shane Yelverton
"Jeri is wonderful and even staff which is hard to find these days."

George Pou

September 9, 2022

5  out of  5 rating by George Pou
"James at State Farm was a pleasure to deal with. He took me step by step on what to do to get the right coverage for me. Because of James I dropped my old insurance company that I had been with for years. Thank you James and thank you State Farm!"

Victoria Garcia

August 29, 2022

5  out of  5 rating by Victoria Garcia
"James has excellent customer service & was super helpful! We love State Farm!"

Monique Ramirez

August 23, 2022

5  out of  5 rating by Monique Ramirez
"James Ehmer was Amazing! He was Very helpful. I would definitely recommend him if anyone is looking for insurance. Great Job James!!!"


August 19, 2022

5  out of  5 rating by B V
"Bought a car for the first time and was in need of insurance on short notice. I had James reached out to me a few days before it was needed and he helped me a ton with both an affordable rate and a great understanding of how everything works! He's an absolute gem of a worker and I am beyond grateful for his help! Definitely recommend going to him and state farm altogether!!"