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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexis Garcia Bustillo

June 19, 2025

5  out of  5
rating by Alexis Garcia Bustillo
"Working with Keily has been a pleasure. She is extremely efficient, knows the ins and outs of insurance policies, making it a breeze to make decisions with confidence and ease. Thanks, Keily, for your support and guidance in such critical decisions."
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Mauricio Garcia Reyes

June 18, 2025

5  out of  5
rating by Mauricio Garcia Reyes
"State Farm has been great! They made everything easy and stress-free. Big thanks to Keily for her amazing help—she was friendly, fast, and really cared. She made sure I understood everything. Highly recommend!"
We responded:
"Thank you for your review, Mauricio! I'm happy to hear that your experience was easy and stress-free. Keily is indeed a valuable part of our team, and I'm glad she could assist you so well. If you need anything else, feel free to reach out!"
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Shannon Furdon

June 17, 2025

5  out of  5
rating by Shannon Furdon
"Patrick was very knowledgeable and helped us navigate the right amount of life insurance for my family."
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Jojo Buys

June 15, 2025

1  out of  5
rating by Jojo Buys
"BAIT AND SWITCH. John misrepresented the monthly cost on several occasions. He continued to try and upsell me a health plan before he can explain why my monthly costs kept changing. After numerous calls and an office visit he still had no idea what my monthly costs were and kept saying the discounts will be added in a few days. I fully disclosed any and all At Fault accidents several times over the phone and John followed up to confirm an accident before I paid my 1st month. I Requested to cancel all policies set up by this office and after they confirmed through text, I continued to get billed for the health plan which I had to make another call to cancel. Original quote, first, and second month I paid was $335.94 to a third month $498.31, so I canceled and switched insurers. Communicate with underwriting before changing the price - 2 billing cycles later then tell me I owe the difference for 2 months I already paid. It’s your job as the insurance broker to provide correct expectations such as proper defensive driving documents and what my monthly costs would be instead of trying to push for the quick sale. Jeri, as for your response in my yelp review….you just regurgitated what I had written in the review and addressed nothing about your office’s poor ethics and practices. Some of these google reviews look awfully suspicious and clear it’s been coached by the office to leave a 5 star review."
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Hyder M. Alikhan

June 13, 2025

5  out of  5
rating by Hyder M. Alikhan
"Absolutely thrilled with my experience working with John Schilz at State Farm! John went above and beyond to find me the best possible rate, taking the time to understand my needs and answer all my questions along the way. He was persistent, thorough, and always kept me updated throughout the process. I truly appreciate the effort he put in to secure a great deal for me. Highly recommend John to anyone looking for an agent who genuinely cares and works hard for his clients! Five stars!"
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Kelly Gott

June 12, 2025

5  out of  5
rating by Kelly Gott
"Patrick Furdon gave me the Pat Maholmes treatment. He was great. Very knowledgeable and attentive to my needs. With his thorough knowledge, he was able to lower my rate adding a health policy. Discount double check!!"
We responded:
"Kelly, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied "
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RICARDO LEPE

June 12, 2025

5  out of  5
rating by RICARDO LEPE
"Keily is great. Patient and Kind and does well at getting us the answers and insurance that we need in place. Highly recommend!"
We responded:
"We are so honored to receive your 5-star rating! Thank you for choosing us!"
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Angel FR

June 5, 2025

5  out of  5
rating by Angel FR
"Jeris Agency has provided the utmost professional service both for personal and financial needs. We have had nothing but a positive experience here for the last several years."
We responded:
"We're honored to receive your 5-star review! Our team is passionate about ensuring your insurance journey is smooth and stress-free. Thank you for choosing us as your trusted partner."
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Aldo Gómez

June 3, 2025

5  out of  5
rating by Aldo Gómez
"Super helpful and great communication during my moving process. When things are stressful with a move, you want someone who can give you the answers you need quickly and Keily really did that for me. She helped me understand my coverage and helped me make simple adjustments that were already included in what I was spending. Have already recommended her to friends!"
We responded:
"Thank you, Aldo, for your positive feedback and for acknowledging the excellent assistance from Keily! We greatly value your support and feedback."
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Norris

May 30, 2025

5  out of  5
rating by Norris
"This whole team has been a pleasure to work with and is always available to answer any questions I have. Strongly recommend if in TX"
We responded:
"Norris, we are grateful for your generous feedback. Our team values your confidence in us to handle your insurance policies."
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Karla samantha García solares

May 28, 2025

5  out of  5
rating by Karla samantha García solares
"I really appreciated Keily's patience and help in explaining to me the benefits of my policy as well as helping me make the best decision for my current financial state."
We responded:
"Thank you, Karla, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Keily always puts our customers first. "
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Fannny Castro

May 23, 2025

5  out of  5
rating by Fannny Castro
"I have been a client of Jeri Mckinley State Farm team for over 10 years. I have worked with pretty much every agent in that office for a various reasons and every time I need them they have responded right away. I couldn't imagine going anyplace else. I highly recommend this office for all your insurance needs."
We responded:
"Your 5-star review has made our day, Fanny! It's customers like you who motivate us to strive for excellence. We appreciate your loyalty and are dedicated to maintaining the high standards you've come to expect from us."
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Samuel Aguilar

May 21, 2025

5  out of  5
rating by Samuel Aguilar
"Patrick was knowledgeable and helped me lowered my rates and gave me more coverage. Dealing with insurance companies is hard and you were able to make this smooth and easy I appreciate you Patrick !"
We responded:
"Samuel, for your positive feedback and for acknowledging the excellent assistance from Patrick! We hope to continue serving your insurance needs for many years!"
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Krystell Morales

May 20, 2025

5  out of  5
rating by Krystell Morales
"John did a fantastic job helping us transition from another insurance company. Despite my hectic schedule, he was incredibly accommodating, consistently followed up, and made sure everything went smoothly. He answered all my questions promptly and took the time to explain everything clearly. From day one, I felt confident and informed. He even reviewed my previous coverage and matched it—actually, he improved it—and secured a very competitive rate. Highly recommend John for anyone looking for top-notch service and peace of mind!"
We responded:
"Krystell, we're honored to receive your 5-star review! John is passionate about ensuring your insurance journey is smooth and stress-free. Thank you for choosing us as your trusted partner."
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karla santiago

May 19, 2025

5  out of  5
rating by karla santiago
"Keily was very helpful with the review of all my policies. She's also very friendly and is always there when i have questions. Highly recommend!"
We responded:
"Thank you, Karla, for your positive feedback and for acknowledging the excellent assistance from Keily! We greatly value your support and feedback."
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Jean Vargas

May 16, 2025

5  out of  5
rating by Jean Vargas
"Customer service here is amazing, and I'm saving so much money compared with my former company. Keily helped us with adding our young driver - she is knowledgeable, responsive, and goes above and beyond for you. Many thanks!"
We responded:
"Jean, thank you for trusting our office with your insurance needs. Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
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Emili Johnson

May 16, 2025

5  out of  5
rating by Emili Johnson
"Although Patrick Furdon will never be as cool as his sister, he does do a great job selling insurance. Even when we had a small hiccup he caught it and fought to make sure everything went smoothly for us. Definitely a great experience."
We responded:
"Emili, thank you for your 5-star review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience with Patrick."
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Marinesha Tatum

May 15, 2025

5  out of  5
rating by Marinesha Tatum
"John schilz was the best agent. He listened and helped me tremendously. I couldn't have asked for a better agent. Thanks so much"
We responded:
"Thank you, Marinesha, for your positive feedback and for acknowledging the excellent assistance from John! We greatly value your support and feedback."
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Robert Karpinecz

May 15, 2025

5  out of  5
rating by Robert Karpinecz
"Keily was incredibly helpful and quick to provide the documentation I needed. I truly appreciate her efficiency and professionalism. I love this State Farm location—always a great experience!"
We responded:
" Robert,, we are grateful for your generous feedback. Our team values your confidence in us to handle your insurance policies. "
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Naxi Gorostieta

May 14, 2025

5  out of  5
rating by Naxi Gorostieta
"Keily, is wonderful! She was an absolute delight to talk to, so helpful, and any company should be proud to have an agent to this caliber."
We responded:
"Thank you, Naxi for your positive feedback! Keily is a great asset to our office and always provides excellent customer service for your insurance needs."
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Taurus Mantenimiento

May 13, 2025

5  out of  5
rating by Taurus Mantenimiento
"Very professional service. I received a call as a reminder today regarding my policy. Keily was very cordial and professional. Happy to do business with them."
We responded:
"We are overjoyed by reviews like this, Taurus! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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Alexis Garcia

May 12, 2025

5  out of  5
rating by Alexis Garcia
"Keily was extremely helpful and knowledgeable in assisting me with my insurance. Extremely pleasant and easy to work with. Would definitely recommend working with her and team for any of your needs!"
We responded:
"Thank you, Alexis, for the wonderful review! Keily always strives to provide excellent service, and we are happy to hear that she delivered for your policies! "
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Zachary Townsend

April 28, 2025

5  out of  5
rating by Zachary Townsend
"Patrick was very knowledgeable and helped me save money while getting me better coverage. He not only made the transition easy but also was able to rectify a payment issue quickly. I would highly recommend reaching out to him!!!"
We responded:
"Thank you, Zachary, for your positive feedback and for acknowledging the excellent assistance from Patrick! We greatly value your support and feedback."
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L.Austin Wells

April 21, 2025

5  out of  5
rating by L.Austin Wells
"Had to get a policy changed before I picked up my new car. John S did a great job in quickly turning this around for me!"
We responded:
"Thank you for the 5- star review. We are here for you to take care of all your insurance needs! Thank you for choosing us!"
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Jason Bull

April 15, 2025

5  out of  5
rating by Jason Bull
"Patrick handled me with care and gave me the ol bundlerooski !"
We responded:
"Thank you for the 5-star review, Jason! It's customers like you who motivate us to strive for excellence. We appreciate your loyalty and are dedicated to maintaining the high standards you've come to expect from us for all your insurance needs."